1. Introduction
ChengYuMusic.com values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website. By using our website, you consent to the practices described in this policy.
2. Data Collected
Data Storage Location
Our website is hosted on secure servers that comply with international data protection regulations, including GDPR.
Registration Data
If you register on our website, we store your username, email address, and any additional personal information added to your user profile. You can view, edit, or delete your data at any time (except for your username). Website administrators can also manage this information.
Purchase Data and Support Data
To provide access to music downloads, event tickets, and exclusive content, we may collect order details, payment confirmations (handled by third-party payment providers), and support-related inquiries.
Contact Form Submissions
Information submitted through our contact form is sent to our official email and is used only for customer service. We do not share these details with third parties or use them for marketing without your consent.
Google Analytics
We use Google Analytics for anonymous site usage tracking. No personal data is stored. You can opt out by visiting Google Analytics Opt-out.
Cases for Using Personal Data
We use your personal information for:
- Providing technical support and assistance
- Processing purchases and event registrations
- Notifying users about updates, concerts, or important news
- Ensuring website security and performance
- Customising the user experience
3. Embedded Content
Our website may include embedded content from third-party platforms (e.g., YouTube videos, social media feeds). These services may collect data as per their respective privacy policies:
4. Cookies
We use cookies to enhance user experience and website functionality. You can disable cookies in your browser settings, but some features may not function properly.
Essential Cookies:
- Session authentication (to keep you logged in)
- Website performance tracking
Analytics & Third-Party Cookies:
- Google Analytics (anonymous usage tracking)
5. Who Has Access To Your Data
If you do not register, we do not retain any personal data. For registered users, your information is accessible only to:
- Website administrators for site management and security
- Support teams when responding to inquiries
6. Third Party Access to Your Data
We do not sell or share your data with third parties, except where necessary to provide services (e.g., payment processing, event management).
7. Data Retention
If you register, we store your data until you request its deletion. Contact form submissions and support tickets are retained for customer service purposes only.
8. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.
9. Your Data Rights
General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
GDPR Rights
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. www.chengyumusic.com permits residents of the European Union to use its Service. Therefore, it is the intent of ThemeREX to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.
10. Third Party Websites
Our website may contain links to external sites. We are not responsible for their privacy practices. Please review their policies before sharing your data.
11. Legal Compliance
We may disclose your data if required by law or to protect our rights, safety, or property.
For any privacy concerns, please contact us at 
chengyupipa@gmail.com